Privacy Policy

1. Who we are

Little Parrot by productkind is operated by entrepreneurs registered in Portugal.
Contact: hello@littleparrot.app

2. What information we collect

We may collect:

• Account information: name, email address, password.
• Payment information: processed securely by Stripe; we do not store your full payment details.
• Pledge information: if you pledge your payment method before our launch, your payment details will be stored securely by Stripe to validate your interest. You can remove your pledge any time before we take payment.
• Usage data: device information, IP address, location, and how you use the platform, collected via PostHog analytics.
• Scholarship data: background details you share with us via Google Forms.

3. How we use your information

We use your data to:

• Provide and manage your access to our learning platform.
• Process payments and manage course subscriptions.
• Validate your interest in our service and reserve your course-by-course pricing access.
• Communicate updates and respond to your enquiries.
• Improve our services through usage analytics.
• Fulfil our legal obligations.

4. Legal basis for processing (GDPR)

We process your data based on:

• Your consent, e.g. for pledges, scholarships, or communications.
• Performance of a contract, e.g. providing you with the service.
• Legal obligations, e.g. accounting records.

5. Special category data

We may collect background information you provide for scholarships. This is optional and used only for evaluating scholarship eligibility, with your consent.

6. Sharing your information

We share information only as necessary with:

• Stripe for secure payment processing and pledge storage.
• PostHog for usage analytics.
• Google Forms for waitlists and scholarships.

We do not sell your data to third parties.

7. Data transfers

We host and process all data within the EU. We do not transfer your personal data outside the EU.

8. How we protect your information

We implement reasonable measures to safeguard your data, including:

• Secure cloud hosting (Cloudflare)
• Staff access controls
• Encryption of payment information by our payment provider (Stripe)

9. How long we keep your data

We keep your personal data for as long as you have an account or as needed to comply with legal obligations.

10. Your rights

You have the right to:

• Access and update your personal data in your account.
• Request deletion of your data.
• Withdraw consent for marketing or pledges at any time by emailing us or deleting your account.
• If you are under GDPR, you have the right to data portability, restriction of processing, and to lodge a complaint with your local data protection authority.

11. Children's privacy

• Users must be at least 13.
• If you are under 18, you must have parental or guardian consent to use our platform.
• Parents may contact us to review or delete a child's data.

12. Changes to this policy

We may update this Privacy Policy from time to time. Significant changes will be notified on our website.

13. Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, email hello@littleparrot.app.